Shipping policy
Shipping Policy for Mantra Nail Co.
Thank you for shopping with Mantra Nail Co.! We want to ensure your experience is as smooth as possible, from browsing our site to receiving your order. Please take a moment to review our shipping policy below:
Processing Time:
• All orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed on weekends or holidays will begin processing the next business day.
• You will receive a shipment confirmation email once your order has been shipped, including tracking information.
Shipping Methods and Delivery Times:
We offer a range of shipping options to meet your needs:
• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Overnight Shipping: Next-day delivery (available for orders placed before 12 PM local time).
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or high demand during peak seasons.
Shipping rates are automatically calculated at checkout based on your location and selected shipping method.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Address Accuracy:
Please double-check your shipping address before completing your order. We are not responsible for delays or errors due to incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us as soon as possible at [support@mantranailco.com].
Lost or Stolen Packages:
Mantra Nail Co. is not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier. If your package is missing, we recommend contacting the carrier directly to file a claim.
Shipping to PO Boxes or APO/FPO Addresses:
We do offer shipping to PO Boxes and APO/FPO addresses. Please note that delivery times may vary for these locations.
Returns & Exchanges:
If you have any concerns about your order or if your items arrive damaged, please refer to our Returns & Exchanges Policy for instructions on how to initiate a return or exchange.
Thank you for choosing Mantra Nail Co.! If you have any questions about your order or our shipping policy, please feel free to reach out to our customer service team at [mantranailco@ gmail.com].